81 views
1 comment
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
2.8

My order took longer than expected to print. I upgraded to next day air to get it on the last day possible for me to use the product.

They told me it shipped. Apparently they couldn't charge the upgrade fee to my card, so instead of calling to clear it up they DID NOT SHIP and sent an email. I still ended up having to pay the fee and my order will be useless.

THEY HAD A RECORD OF MULTIPLE CALLS ABOUT THE IMPORTANCE OF thIS ORDER BUT TOOK NO CARE TO GET IT RIGHT. Do not use this company under any circumstances.

Reason of review: Order processing issue.

Preferred solution: better service and issue resolution.

Location: Richmond, Virginia

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

This very same thing just happened to me! And I am angery!!!

There is NO NOTIFICATION WHEN GOT PRINT IS DELAYED IN THEIR PRODUCTION. To *** with the customer and schedules. You'll get it when they are good and ready.

Like you I increased my shipping to next day to ensure that my project had more than enough time.

Do NOT use Got Print when you have Got to have your job done on a schedule.

GotPrint Reviews

  1. 21 reviews
  2. 14 reviews
  3. 9 reviews
  4. 1 review
  5. 3 reviews
GotPrint reviews