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So, I've used GotPrint before for my business cards and they looked good. Moved to another Dealership and placed another order for myself and half the staff and they came in completely wrong color-wise. So I had a blue back ground on the card to go with the theme we...
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1.0
#885844
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Got Print, printed and shipped half the order and when confronted them about the issue GP refused to correct the order unless I ask my customer to photo the package and send the pic showing he received half the order. My issue is that I am not asking my customer to...
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#873005
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YES YOU ARE RIGHT CUSTOMER SERVICE SUCKS, WHEN YOU PLACE YOUR ORDER IT SAY STANDARD GROUND SHIPPING IS FREE UNTIL YOUR CARD IS PROCESSED THEN IT SHOW YOU THERE IS A $9.64 CHARGE FOR STANDARD GROUND SHIPPING. SPOKE TO A FRANK IN CUSTOMER SERVICE HE POINT BLANK SAID HE...
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1.0
Cooper City, Florida
I liked
  • Price
I didn't like
  • Lack of care for their reputation
  • Customer service
#872696
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My order took longer than expected to print. I upgraded to next day air to get it on the last day possible for me to use the product. They told me it shipped. Apparently they couldn't charge the upgrade fee to my card, so instead of calling to clear it up they DID NOT...
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Anonymous
Anonymous

This very same thing just happened to me! And I am angery!!! There is NO NOTIFICATION WHEN GOT PRINT IS DELAYED IN THEIR PRODUCTION. To *** with the customer and schedules. Yo...

2.2
#858563
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I own a brick and mortar printing company and when we get too far behind, or there is a service we don't offer we USED to off source to GotPrint. The price is good but the success rate is so low that I can't in good conscience use or recommend them any more. First...
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GotPrint
GotPrint

Hi there, We apologize for any inconvenience these issues have caused you. I understand that our processing department can be very particular about files, as they are being th...

2.0
I liked
  • Price
#849442
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Gotprint Business Cards Printing Service Review

Sent cards after 11 days when promised by six. When I could not find shipment the told me on the phone they would expedite a reshape the they then sent me an email saying ups had 1-8 days to find the shipment. Charged more than the cost of the cards to ship them
#844910
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GotPrint - Cant save my design nor preview
GotPrint - Cant save my design nor preview
GotPrint - Cant save my design nor preview
Unable to save my design and constantly have to refresh the online page to attempt to save 1 file than the site freezes until i refresh again,and than start back over again. the Image disappears every time. Been working on it all night to find out that i have to put...
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1.7
I liked
  • Options of availablity
I didn't like
  • Site froze repeatedly after failed attempt to save
#842151
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I ordered expensive business cards on line and said ok to a readable print size. When I received the cards, the cards were beautiful but the print size was so small that it is barely readable. I thought it would be an easy customer service issue to replace the cards...
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#835007
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GotPrint - Problem with Business Cards
Got Print WON'T stand behind their work. They just DON'T CARE - no matter what - they have an excuse for everything. One time they will print your cards just fine and the next time the colors are horrible - way off - even when you submit the exact same file. They...
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#804827
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As several have said, the product is good if you don't have any problems, but if there is a problem the customer service is awful. They don't answer emails. We had an address problem that caused the shipment to return to the printer. I had to pay extra to have it...
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Lavon, Texas
#743616
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