The finished business cards I got were off center and looked like my child created them. Their customer service people could have cared less and tried to tell me it was just a part of the process. I have been a graphic designer for over 20 years -- this was NOT a...Read more
Gotprint Shipping Service Review
Very long processing time. I dont know about the quality because my order hasnt even shipped yet. Wont order from thos company again.
I ordered (Aug 17 at 10AM) 1000 postcards. Printing (per the website would be completed in 2-4 days). Which put me at Aug22 per customer service. I paid for next day shipping to ensure it would be delivered by Aug. 23rd. Got Print didn't finish the job and ship until...Read more
All Reviews Professional Services GotPrint 1 of 31 reviews GotPrint - Very unhappy with got print service Houston, Texas 1 hour ago I am an unsatisfied customer got printed some booklets for my very important client and the booklets were printed dark in color.I...Read more
So, I've used GotPrint before for my business cards and they looked good. Moved to another Dealership and placed another order for myself and half the staff and they came in completely wrong color-wise. So I had a blue back ground on the card to go with the theme we...Read more
Got Print, printed and shipped half the order and when confronted them about the issue GP refused to correct the order unless I ask my customer to photo the package and send the pic showing he received half the order. My issue is that I am not asking my customer to...Read more
YES YOU ARE RIGHT CUSTOMER SERVICE SUCKS, WHEN YOU PLACE YOUR ORDER IT SAY STANDARD GROUND SHIPPING IS FREE UNTIL YOUR CARD IS PROCESSED THEN IT SHOW YOU THERE IS A $9.64 CHARGE FOR STANDARD GROUND SHIPPING. SPOKE TO A FRANK IN CUSTOMER SERVICE HE POINT BLANK SAID HE...Read more
I didn't like
- Lack of care for their reputation
- Customer service
My order took longer than expected to print. I upgraded to next day air to get it on the last day possible for me to use the product. They told me it shipped. Apparently they couldn't charge the upgrade fee to my card, so instead of calling to clear it up they DID NOT...Read more
I own a brick and mortar printing company and when we get too far behind, or there is a service we don't offer we USED to off source to GotPrint. The price is good but the success rate is so low that I can't in good conscience use or recommend them any more. First...Read more
Gotprint Business Cards Printing Service Review
Sent cards after 11 days when promised by six. When I could not find shipment the told me on the phone they would expedite a reshape the they then sent me an email saying ups had 1-8 days to find the shipment. Charged more than the cost of the cards to ship them
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