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GotPrint - Great experience . The representative answered my questions

I just needed to know that my items would still be there Monday as I couldn't pick them up today.
#1374422
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We received an order with more than a quarter of the cards misprinted. I submitted a ticket to customer service and had huge hoops to jump through. They asked for pictures, and I sent them. Then they come back and say that they didn't receive the pictures. Their...
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1.5
#1362843
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Please do not waste your time and money with GotPrint!
Please do not waste your time and money with GotPrint!
Please do not waste your time and money with GotPrint!
Please do not waste your time and money with GotPrint!
GotPrint? Heck no! GotProblems is a better title. I wish I would have read these reviews instead of the fake ones on their site! Before a "rep" (hahaha) from GotPrint only answers complaints like this with what's your order number, here it is so you can skip that step:...
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ScrawnyYorkshireTerrier634
ScrawnyYorkshireTerrier634

Thank you for your reply, I will update my review if what you stated actually occurs. For your "investifative" purposes, please see actual pictures I uploaded.

GotPrint
GotPrint

Hello. You notified us of this issue yesterday afternoon and we have not had the opportunity to investigate what had happened with your order. We apologize if the cards you re...

1.0
I didn't like
  • Delivered completely unacceptable job
  • Customer service
  • Quality very poor
#1361393
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So I generally have no issues figuring out how to navigate an e-commerce site. In this case, I just completed a business card design (that part of the website is actually decent) but could not add to their shopping cart until I created an account. Maybe I should have...
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GotPrint
GotPrint

Hello, I apologize if you did not get the service you should have. Could you please provide us with the order number or the phone number you called from so we can look into th...

#1361043
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GotPrint - Terrible

GotPrint - Terrible
Received my collector cards and they are all off centered because they cut the cards wherever they wanted! They obviously don’t check their work before shipping. Won’t ever use again! I’ve gave them many chances and I’m done. Getting your money back is horrible too! Don’t use! You truly get what you pay for!
1.0
Details
Additional Fees
Customer service
Discounts and Special Offers
Diversity of Products or Services
Product or Service Quality
Staff
Turnaround Time
Value for money
Website
#1312460
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Overall really liked my postcards and stickers I ordered from them. The quality was good and they arrived on time based on the tracking info they email to you. I do wish they had cheap and fast shipping options. The have faster options but they can get pricey based on...
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4.3
I liked
  • Price
  • Quality
  • Options of availablity
I didn't like
  • Shipping pricing
#1206527
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I was a professional graphic designer and photographer for years. I know my way around proper dpi, bleeds, etc. I’ve used GotPrint for dozens of orders when quality wasn’t important to a customer (quantity > quality). GotPrint is NEVER consistent in quality. You can...
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1.3
#1143423
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A week ago we ordered some some fliers and a poster for the Expo we were participating. We informed them that everything has to be in our office by October 26, 2017 because the Expo was opening on October 26, 2017. The one day delay will turn all printed material into...
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1.0
#1119988
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I have been doing business with GotPrint.com every since Vista Print's quality took a nose dive. I have been exceptionally happy with GotPrint.com until today. My new business cards arrived with the colors completely off and worse, the card had rough edges at the top....
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#1117761
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My wife just ordered 5000 brochures. They are way too dark, completely unusable and something that no professional printer would ever let off of the site without verification. I worked in imaging for over 37 years, I would have never accepted a job this bad, and none...
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Anonymous
Red

If your wife does photographic restoration, and printing then why in the world would she not know about an image needing to be in CMYK or that the quality/resolution of that i...

Anonymous
Moneysaver Editing

I had 1000 oversized bookmarks printed by them. Double-sided high gloss. Both sides were different. They even fixed a typo for me. They used heavy stock. I needed the order sh...

2.3
#1116111
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