GotPrint Reviews and Complaints
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GotPrint - Are they going out of Business?
I have tried contacting them about an order they messed up on. I have sent 3 emails with no response. I have called and they say to email info@gotprint.com with my order number and details of the order and it has been a week with no contact. Are they going out of business, are they having financial troubles?
Company wrote 0 public responses to the review from 1 day ago.
Product
GotPrint - Great experience . The representative answered my questions
I just needed to know that my items would still be there Monday as I couldn't pick them up today.
Company wrote 0 public responses to the review from Oct 05.
We received an order with more than a quarter of the cards misprinted. I submitted a ticket to customer service and had huge hoops to jump through. They asked for pictures, and I sent them. Then they come back and say that they didn't receive the pictures. Their...
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Company wrote 0 private or public responses to the review from Sep 22.
GotPrint? Heck no! GotProblems is a better title. I wish I would have read these reviews instead of the fake ones on their site! Before a "rep" (hahaha) from GotPrint only answers complaints like this with what's your order number, here it is so you can skip that step:...
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Company wrote 0 private or public responses to the review from Sep 20.
I didn't like
- Delivered completely unacceptable job
- Quality very poor
- Customer service
So I generally have no issues figuring out how to navigate an e-commerce site. In this case, I just completed a business card design (that part of the website is actually decent) but could not add to their shopping cart until I created an account. Maybe I should have...
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Company wrote 0 private or public responses to the review from Sep 20.
GotPrint
Hello, I apologize if you did not get the service you should have. Could you please provide us with the order number or the phone number you called from so we can look into th...
GotPrint - Terrible
Received my collector cards and they are all off centered because they cut the cards wherever they wanted! They obviously don’t check their work before shipping. Won’t ever use again! I’ve gave them many chances and I’m done. Getting your money back is horrible too! Don’t use! You truly get what you pay for!
Company wrote 0 public responses to the review from Jul 25.
Overall really liked my postcards and stickers I ordered from them. The quality was good and they arrived on time based on the tracking info they email to you. I do wish they had cheap and fast shipping options. The have faster options but they can get pricey based on...
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Company wrote 0 private or public responses to the review from Mar 09.
I liked
- On time
- Price
- Low prices
I didn't like
- Shipping pricing
I was a professional graphic designer and photographer for years. I know my way around proper dpi, bleeds, etc. I’ve used GotPrint for dozens of orders when quality wasn’t important to a customer (quantity > quality). GotPrint is NEVER consistent in quality. You can...
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Company wrote 0 private or public responses to the review from Dec 06, 2017.
A week ago we ordered some some fliers and a poster for the Expo we were participating. We informed them that everything has to be in our office by October 26, 2017 because the Expo was opening on October 26, 2017. The one day delay will turn all printed material into...
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Company wrote 0 private or public responses to the review from Oct 24, 2017.
Similar to GotPrint
I have been doing business with GotPrint.com every since Vista Print's quality took a nose dive. I have been exceptionally happy with GotPrint.com until today. My new business cards arrived with the colors completely off and worse, the card had rough edges at the top....
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Company wrote 0 public responses to the review from Oct 20, 2017.
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Thank you for your reply, I will update my review if what you stated actually occurs. For your "investifative" purposes, please see actual pictures I uploaded.
Hello. You notified us of this issue yesterday afternoon and we have not had the opportunity to investigate what had happened with your order. We apologize if the cards you re...