Most helpful review
New Reviewer

Undelivered goods

GotPrint - Undelivered goods
This is an online printing site. I uploaded my holiday cards and ordered 100 of them on 12/15 and was guaranteed that they would ship by 12/22. They still haven't finished printing them now, on 12/28. They won't refund my money and cancel the order. I may never get the...
View full review
Comment
Helpful 0 Not helpful 0
Report
1 comment
#2112039

Hello Ceil, Unfortunately we have been experiencing long turn around times with all of our products, all information regarding the extended production times has been listed on our Updates page and full turnaround time was discussed via chat. We understand this was needed before the holiday season and we are very sorry this was delivered until today but this product has a turnaround time of 5-9 business days in production and shipping can take 1-6 business days on Standard shipping.

We are having Quality Control review this for you asap, they will be reaching out to you via email. Thank you.

Reply
0 0
ID
#3207270 Review #3207270 is a subjective opinion of poster.
Location
Hebron, Kentucky
Loss
$50
Preferred solution
Full refund

Bad services

1.7
I ordered a box of business cards, but it was never delivered. I spent quite lot of time communicating with Gotprint, and got responses for various reasons and promised the package will be delivered soon. But it was never happened. I am not sure if they really want to provide the products. Unhappy customer Unhappy
View full review
Comment
Helpful 0 Not helpful 0
Report
1 comment
#2063046

Hello, I have reviewed your order, I apologize for he issues and delays on this order, it appears that the package was lost in transit by the carrier. We are very sorry about this and we have refunded this order completely.

Please let us know if there is anything else we can do to assist you in this matter, feel free to call our Customer Service team at 1.877.922.7374. Thank you!

Reply
0 0
ID
#2867009 Review #2867009 is a subjective opinion of poster.
Location
Collegeville, Pennsylvania

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Resolved: STILL have not gotten my business cards!!!

1.0
Update by user Jul 30, 2021

Company fixed the issue and I have been provided with product replacement.

Original review posted by user Jun 29, 2021
Ordered cards from this company 9 days ago and paid $18.83 to have them overnighted because I need them by this weekend because I have a 2 day show. I keep checking and it keeps saying "in print". I don't understand. This is a reorder. First one took forever too but I...
View full review
Comment
Helpful 0 Not helpful 0
Report
3 comments
#2028699

Omgosh, thank you, thank you for getting back to me!! My User ID number is: 320**** I ordered these on the 20th and paid to have them here by tomorrow.

I leave for my show Friday at 3 pm. It's a huge event and I needed those cards. I don't know why this has my name as Annie?? That's not my name.

Look me up please.

I truly appreciate your help! Donna G

Reply
0 0
View more comments
Resolved
ID
#2644071 Review #2644071 is a subjective opinion of poster.
Pros
  • Nice designs
Cons
  • Not meeting stated turnaround
  • Customer service
Loss
$19
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer