I had an order issue with GotPrint. My letter heads and postcard colors were off.
One was darker than the other, so I contacted their QC team very frustrated as this was for the company I work at it. The rep explained why the color came out that way and what I could do to fix it. SO I fixed the color values as instructed and reprinted them and to my surprise, it was perfect. I was pissed at first because it made me look bad but once I looked into the files, it made sense.
I'm just happy someone took the time to talk to me and explain the issue. I will be using them in the future simply because of their responsive customer service and low prices.
Review about: Gotprint Customer Care.
Reason of review: Good customer service.
I liked: Low prices, Customer service.