I had an order issue with GotPrint.My letter heads and postcard colors were off.
One was darker than the other, so I contacted their QC team very frustrated as this was for the company I work at it. The rep explained why the color came out that way and what I could do to fix it. SO I fixed the color values as instructed and reprinted them and to my surprise, it was perfect. I was pissed at first because it made me look bad but once I looked into the files, it made sense.
I'm just happy someone took the time to talk to me and explain the issue.I will be using them in the future simply because of their responsive customer service and low prices.
Review about: Gotprint Customer Care.
Reason of review: Good customer service.
I liked: Low prices, Customer service.