Product: Gotprint Printing Service Clear all filters (11 of 11 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Avoid this company implicitly.They do not care about trying to salvage a customer by actually trying to help. The responses to problems are canned responses and do not attempt to help the customer. Stay away...Even though initial costs look good, once you go through...
Read more
1.6
Product
Gotprint Printing Service
I didn't like
  • Customer service
#1019381
Reply to reviews
Gotprint refused to rush the reprint. I asked for a partial refund since I was missing a deadline (due to their printing error). I received no call back. No apology. Nothing. I sent an email and did receive a call back-I asked for a full refund-was told no (for...
Read more
1.0
Product
Gotprint Printing Service
#1006112
Reply to reviews
I ordered twice from them, the first time my order took forever to arrive. I spoke to them on their "live chat" a number of times and each time they give you stock answers with NO SOLUTIONS. so I ordered again as my cards were great, but again the order is 2 weeks...
Read more
2.5
Product
Gotprint Printing Service
#647136
Reply to reviews
I am giving GotPrint 5 stars for the absolute worst customer service EVER! I have had a Broker account for more than 3 years and after sending one order back for a refund they canceled my account. They printed what should have been blue in purple twice. They dont...
Read more
1.0
Product
Gotprint Printing Service
#531804
Reply to reviews
You are on your own with this company! I ordered thank you cards using a professional photograph which prints perfectly fine on my end (color balance is correct) and I received postcards that are too dark and too red. I am told that I can place another order but they...
Read more
GotPrint
GotPrint

Hello,I'd like to apologize for any inconvenience this issue may have caused you. I can see that we did issue you credit for this order, as you were not satisfied. Please keep...

Product
Gotprint Printing Service
#511913
Reply to reviews
They made a mistake typing the zip code. I told them about that and the only way they will print a new batch is if I will admit it was my error. I was so upset and they close my account although I got my money back. So now l stocked with business cards with wrong...
Read more
GotPrint
GotPrint

Hello, We would like to apologize for any inconvenience resulted from this. Would you please provide us with an order number so that we can assist you with this? Please note t...

Product
Gotprint Printing Service
#492183
Reply to reviews
I sent my business card to be done and it came back looking like a child did it. It really comes done to of the centering copy on card or cutting it evenly after it was printed. After contacting gotprint they refused to do anything. I regularly order from them and...
Read more
GotPrint
GotPrint

Hello, We apologize for any inconvenience this issue may have caused you. I was unable to find your account in our system, an order number would be very helpful if you could p...

Product
Gotprint Printing Service
#480089
Reply to reviews
We've been a part of GotPrint's broker (reseller) program for over 10 years. We design the business cards, Gotprint prints them. Today we asked for a better understanding of why our print files aren't print worthy and why we should pay an up charge to see a...
Read more
Anonymous
Jim

Try www.elitedesignweb.com - great customer service, great products - they actually answer my emails and phone calls and always works hard to help us get art files and proofs ...

GotPrint
GotPrint

Hello, We apologize for any inconvenience resulted from this issue. Would you please provide us with an order number so that we can follow up to further assist you?

Product
Gotprint Printing Service
#477224
Reply to reviews
GotPrint.com has failed to print a quality product 4 times in a row! This last time, I actually had to write to them because they cut my rounded corner business cards at a slant so that the left side was higher than the right side. From card 1 to card 1000, it just...
Read more
Product
Gotprint Printing Service
#435536
Reply to reviews
Just hope your order has no glitches if you order from this site here is my story: I have had a lot of great experiences with gotprint and loved them. Just recently though I have placed an order and when i checked it the next week I noticed that i missed an email that...
Read more
Anonymous
Brian

We use GotPrint for special shaped business cards and glossy nightclub cards. Usually great prints and very inexpensive. But we have had many things go wrong with printing and...

Anonymous
Patrick

Got Print is a horror show when it comes to customer service. I don't know if they've had a management change but I do know their staff is unmotivated and unempowered to help...

Product
Gotprint Printing Service
#317000
Reply to reviews