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If you're lucky and they don't mess up your order, you will think they are fine. BUT if they screw up - which they do, often - then you will learn they do not give a *** about the customer. They printed an order correctly, but cut it completely wrong. I contacted them...
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1.9
#1074413
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GotPrint - Two different colors, same design
GotPrint - Two different colors, same design
GotPrint - Two different colors, same design
Order number: us-gp-100-21797297 I ordered 5 sets of business cards 1-4 (500 pieces) sets which turned out purple instead of royal blue, and for some reason they printed those first, then the 5th set (2500 pieces) was printed a week later even though i ordered all 1-5...
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3.6
I liked
  • Low prices
I didn't like
  • Customer service
#1043963
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I had an order issue with GotPrint. My letter heads and postcard colors were off. One was darker than the other, so I contacted their QC team very frustrated as this was for the company I work at it. The rep explained why the color came out that way and what I could do...
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I liked
  • Low prices
  • Customer service
#1043313
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Reordered flyers from the same templates that they used 2 years ago and the color is completely different, the design on one flyer is not a circle anymore!!! They have all kind of excuses and cannot guarantee that the color will be the same even if you reorder 24 hours...
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1.0
#1036274
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I tried to use their site to make business cards for a friend because they are really cheap. I am a graphic designer and have made tons of items and gotten them printed for people before. I make the cards I wanted and submitted them, but got an email saying they needed...
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#1033082
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Avoid this company implicitly. They do not care about trying to salvage a customer by actually trying to help. The responses to problems are canned responses and do not attempt to help the customer. Stay away...Even though initial costs look good, once you go through...
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1.8
I didn't like
  • Customer service
#1019381
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Veered from my usual print company to try them out on some business cards because the price was slightly better. Their mockup was completely misleading regarding their bleed area. We had to contact them FOUR TIMES just to get them to respond, which was clearly a form...
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2.7
#1017428
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They messed up a print job. Gotprint refused to rush the reprint. I asked for a partial refund since I was missing a deadline (due to their printing error). I received no call back. No apology. Nothing. I sent an email and did receive a call back-I asked for a full...
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1.0
#1006112
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THIS IS THE WORST COMPANY EVER IMAGINABLE. DO NOT DO NOT USE THIS PRINT COMPANY. THEY WILL WASTE YOUR TIME!!! AND THEY DO NOT CARE IF YOU ARE HAPPY!! THE CUSTOMER SERVICE REPRESENTATIVES DO NOT HAVE ANY COMMON SENSE WHAT SO EVER!! Let me start off with saying I...
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1.0
#1003933
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I placed an order of 100 family Christmas cards that unfortunately did not go well. The cards were doubled-sided and on the back side the pictures looked great - exactly how the proofs appeared. On the front it was washed out and our family of five looked like ghosts...
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Anonymous
Anonymous

And not sure what part of the above holds to the promise on their website:"First-time customer? No problem! We offer a Money Back Satisfaction Guarantee to our first-time reta...

1.0
I liked
  • Price
I didn't like
  • Lack of care for their reputation
  • Customer service
#976514
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