My wife just ordered 5000 brochures. They are way too dark, completely unusable and something that no professional printer would ever let off of the site without verification.
I worked in imaging for over 37 years, I would have never accepted a job this bad, and none of my customers would have either. Before doing a print run with this bad an image, I would have verified with the customer that this was or wasn't what they wanted. My wife called and complained. The best that they will do is do a reprint for 30 percent off.
They blamed her for submitting the image in RGB not CMYK. That is verifiable by any printer with any qualifications prior to printing. EPIC FAIL GOTPRINT. My wife does photographic restoration, and printing.
She would never run a job this bad. We have redone several jobs at no cost to the customer that were less than 10 percent as wrong as this.
My wife verified the image when it was ordered. What is now on the screen is completely different.
Product or Service Mentioned: Gotprint Brochure Printing Service.
Reason of review: Bad quality.
Monetary Loss: $268.
Preferred solution: Redo order at no charge, eat the shipping, verify the image and follow up to make sure that the product quality is as it should be..